Labour Department FDH Information Kiosk | 22 November at Kwun Tong Promenade (referral of a government event)
The Labour Department has announced that it will set up an Information Kiosk for Foreign Domestic Helpers on Sunday, 22 November 2026 at Kwun Tong Promenade, for Filipino and Indonesian helpers. This is a government event organised by the Labour Department. ZenCare is only sharing this information; we are not the organiser, and this article does not mean we will have a booth there. The official page does not currently list opening hours. The venue, who the kiosk is for, and any latest arrangements should be checked on the Labour Department page.
Labour Department FDH Corner: https://www.fdh.labour.gov.hk/en/fdh_corner.html
Event details (as stated on the Labour Department page)
[Government event]
Date: Sunday, 22 November 2026
Venue: Kwun Tong Promenade
For: Filipino and Indonesian helpers
Opening hours: Not listed on the official page. Please check the Labour Department page before you go, or follow the arrangements on the day.
ZenCare cannot book a place or register anyone on your behalf, and cannot guarantee that anyone will receive help at the kiosk.
Standing information on labour rights
The same Labour Department page also sets out standing information on helpers' rights while working in Hong Kong, for example: at least one rest day in every seven days, statutory holidays and paid annual leave; wages must be paid in full as stated in the contract, and no later than seven days after the end of the wage period; free food or a food allowance; work and live at the employer's residence stated in the contract, with free accommodation that offers reasonable privacy; a ticket to Hong Kong before the contract starts, and a return ticket to the helper's place of origin when the contract is completed or terminated; and free medical treatment during the employment in Hong Kong. This is standing information on the page, not a newly announced policy, and it should not be read as meaning that this kiosk has been announced to cover every one of these items. If you have questions, please ask the Labour Department, or go by what staff at the kiosk say on the day.
If you need help, you may call the Labour Department FDH hotline 2157 9537 (handled by "1823"), or follow the page's instructions to contact the Labour Department or visit a Labour Relations Division office for free consultation and conciliation.
What to watch for when using an employment agency
The Government of the Hong Kong Special Administrative Region does not require helpers to find work through an employment agency, but your home country may have its own rules. You should check with your country's representatives in Hong Kong.
By law, anyone who provides employment agency services must first obtain a licence from the Commissioner for Labour. Before using a service, check that the agency holds a valid licence: https://www.eaa.labour.gov.hk/en/search.html
Apart from the prescribed commission (currently 10% of the first month's wages after a successful placement), an agency must not directly or indirectly charge a job seeker any other fee or expense in connection with the employment placement. Helpers only need to pay the prescribed commission after receiving the first month's wages, not in advance. Ask for a receipt after payment.
No one (including an employer or an agency) may force a helper to surrender their identity card, passport, ATM card, or publications or documents relating to their rights. Do not sign any document you do not understand or do not agree with. An agency should not ask a helper to take out a loan to repay agency fees or training fees.
If you want to read about your rights or using an agency first, you can download these materials
The following are the Labour Department's current official files and related materials (for reference only; event details and rights information are subject to the Labour Department page and the arrangements on the day):
Rights and protection of FDHs under the Employment Ordinance: https://www.fdh.labour.gov.hk/res/pdf/FDHLeaflet_English.pdf
Important notes on using Hong Kong employment agencies: https://www.zencare-employment.com/_files/ugd/a559d8_a09466e289d6447fa84a7a86473f1f3b.pdf
Forms and downloads: https://www.zencare-employment.com/en/forms / https://www.zencare-employment.com/en/downloads
If you would like to look for a new employer through a licensed agency
[ZenCare note] The information kiosk above is a government event organised by the Labour Department, and is separate from ZenCare's matching service. This article does not announce that ZenCare will have a booth there, and does not guarantee that anyone will be placed in a job or granted a visa.
If you would like to look for a new employer through a licensed Hong Kong employment agency, ZenCare Employment (Licence 83999) can assist. Check the licence: https://www.eaa.labour.gov.hk/en/search.html
WhatsApp: 9084 5027
Job seeker online registration: https://zencare.agentpro.com.hk/en/online-registration
Disclaimer: This article is general information referring to a government event. It is not legal advice, and it does not guarantee that anyone will receive help at the kiosk, be placed in a job, or be granted a visa. Event details, opening hours and arrangements on the day are subject to the Labour Department's latest announcements. ZenCare Employment is not the organiser. Information checked on 2026-11-14 (Asia/Hong_Kong).
Integrity at the core, care at home | ZenCare Employment (Licence 83999)
Official sources
Labour Department FDH hotline: 2157 9537 (handled by "1823")
Check an employment agency licence: https://www.eaa.labour.gov.hk/en/search.html
